Melati188 takes every aspect of the security and privacy of our members' personal data seriously. This document clearly explains how we collect, process, store, and protect your information so you can use our platform with full confidence.
256-bit SSL EncryptionAll data is fully encrypted
Integrated KYC VerificationYour identity is safe with us
No Sharing Without ConsentYour data is never sold to third parties
Welcome to the melati188 Privacy Policy page. We understand that privacy is of the utmost importance to every individual, especially when it involves online activities that require sharing personal information. That is why we have crafted this policy with great care to ensure every aspect of your data protection is properly addressed.
This Privacy Policy applies to all users of the melati188 platform — whether accessing via the melati188.vu website, the Android or iOS mobile app, or any other digital channel operating under the melati188 brand. It explains the types of information we collect, why we need it, how it is used, and the steps we take to keep it secure.
We are fully committed to ensuring that the management of your personal data meets internationally recognised security standards. Your trust in melati188 is a responsibility we uphold wholeheartedly.
To provide the best service and meet legal compliance requirements, melati188 collects several categories of information from our users. All data collection is carried out lawfully and for specific purposes — we do not collect information beyond what is strictly necessary.
| Data Category | Data Examples | Collection Methods |
|---|---|---|
| Identity Data | Full name, date of birth, ID card number | Registration form, KYC process |
| Contact Data | Email address, phone number | Account Registration |
| Financial Data | Bank account number, bank name, transaction history | Deposit and withdrawal process |
| Technical Data | IP address, device type, web browser, operating system | Automated system logs |
| Usage Data | Pages visited, games played, session duration | Platform cookies and analytics |
| Document Data | MyKad copy, bank statement, utility bill | Advanced KYC Verification |
In addition to information you provide directly, we also collect data generated automatically when you use our platform. This includes activity logs, device information, and usage patterns that help us improve the user experience and detect any suspicious activity that may compromise your account security.
Every piece of data we collect is used for a legitimate and specific purpose. melati188 does not use user data for purposes unrelated to platform operations or that conflict with users' interests. The following are the primary purposes for which your personal data is used:
We adopt a "data minimisation" approach — meaning we only process data that is strictly necessary for the stated purpose. Any additional processing that differs from the original purpose requires fresh consent from you.
Melati188 does not sell, lease, or disclose your personal information to third parties for marketing purposes without your explicit consent. However, there are certain situations where we need to share your data with specific parties as part of legitimate and secure platform operations.
Protecting your personal data is our primary responsibility. melati188 continuously invests in the latest cybersecurity infrastructure to ensure your information is always protected against both internal and external threats.
The security layers we implement cover multiple complementary levels:
Like most modern digital platforms, melati188 uses cookies and similar tracking technologies to enhance the user experience, analyze platform performance, and personalize the content displayed to you. Cookies are small text files stored on your device when you visit our platform.
| Cookie Types | Purpose | Duration |
|---|---|---|
| Essential Cookies | Maintaining login sessions and basic platform security | Session only |
| Preference Cookies | Storing your preferred language, region, and display settings | 1 year |
| Analytics Cookies | Analysing usage patterns for platform improvement | 90 days |
| Performance Cookies | Monitoring loading speeds and technical issues | 30 days |
You can manage your cookie settings through your web browser settings at any time. Please note that disabling essential cookies may affect certain features of our platform and your overall user experience. Analytics and performance cookies can be disabled without affecting core platform functionality.
Melati188 recognizes and respects users' rights regarding their personal data. You have the following rights, which you may exercise at any time by contacting our support team:
Request a copy of the personal data we hold about you in a readable format.
Request correction of any inaccurate or incomplete personal data held in our records.
Request deletion of your personal data under certain circumstances, subject to our legal obligations.
Request restriction of your data processing in specific situations, such as during a complaint investigation.
Receive your data in a structured format that can be transferred to another service provider.
Object to the processing of your data for direct marketing or profiling purposes at any time.
Melati188 retains your personal data for as long as your account is active or as long as necessary to provide services to you. After an account is closed, we may retain certain information for a specified period to fulfill applicable legal obligations.
Once the designated retention period has expired and there is no longer any legal requirement to retain the data, we will securely delete or anonymize the data using methods that ensure it cannot be recovered by any party.
The melati188 platform is strictly for users aged 18 and above. We do not knowingly collect or process personal data from individuals under 18 years of age. All account registrations require age verification and a rigorous KYC process to ensure that only eligible adults can access our platform.
Should we discover that we have inadvertently collected personal data from a minor, we will immediately take action to delete that data and close the associated account without any refund of deposits that may have been made using that account.
Melati188 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our operational practices, new legal requirements, or improvements in how we protect user data. The date of the most recent update will always be displayed at the top of this page.
Any material and significant changes to how we process your personal data will be communicated to you via an in-account notification or through your registered email at least 14 days before the changes take effect. This gives you sufficient time to review the changes and make an informed decision.
Your continued use of the melati188 platform after the effective date of any changes to this Privacy Policy will be deemed as your acceptance of the updated policy. If you disagree with any changes, you have the right to close your account by contacting our support team.
If you have any questions, concerns, or complaints regarding how melati188 handles your personal data, we encourage you to contact us directly. Our dedicated team is ready to assist you with all privacy-related matters.
We are committed to responding to all privacy-related inquiries within 5 business days. For more complex complaints or those requiring further investigation, we will keep you informed of the progress within the stipulated timeframe.
Six core data protection principles that make melati188 a platform you can fully trust
The 256-bit SSL encryption technology we use is the same standard adopted by leading banks worldwide. All data transmitted between your device and our servers is fully protected.
Our rigorous KYC process ensures that only legitimate, verified users can access the platform. This protects you from unauthorized account misuse by irresponsible parties.
Melati188 has never and will never sell or lease your personal data to any third party for marketing purposes. Your information is used solely for legitimate platform operations.
Our cyber threat monitoring system operates around the clock to detect and block any unauthorized access attempts before they can impact your data or account.
Only specifically authorised staff may view your personal data, and every access is automatically logged for strict internal audit purposes.
The melati188 platform undergoes regular security testing and compliance audits by independent experts, ensuring our data protection standards are always kept up to date against the latest threats.